Osaka Rent-A-Car Association

Site Policies

The Osaka Rent-A-Car Association (hereinafter “The Association”) recognizes the importance of protecting personal information. The Association has formulated the basic policies for the protection of personal information to ensure that all personal information is properly protected in accordance with the following policies.

1.Collection of personal information

The Association collects personal information by proper and fair means. We will clarify the purpose when we collect personal information from users.
(1)This website collects information such as Internet domain name, IP address, and the access to this website in the form of access log.
Some of the pages on this website use cookies. Cookies are used by site providers to identify users’ computers by sending cookies from the server to users’ browsers, and users’ computers accumulate such information. Cookies are used to collect information, such as the frequency of visits by users’ computers and the pages visited. In addition, cookies are not used to collect any information that can identify individual users. Additionally, users can set their browsers to disable the function of cookies. If the function of cookies is disabled, the use of the website might be partially limited.
(3)Personal information is collected to provide car rental services and other related services.
(4)Personal information is collected for proof of identity and screening.
(5)Personal information is collected to tally and analyze personal information statistically and to create statistics after processing data into the form in which individuals cannot be identified and specified.
(6)SSL (Secure Socket Layer)
SSL is the industry standard communication procedure to encrypt and transmit information on the Internet. This website uses SSL to encrypt the data entered by customers and prevent it from being intercepted.

The Association will specify the purpose of use if customers’ personal information is acquired for any other purpose not specified in the preceding paragraphs and each item.

2.Trademarks used on this website(Trademarks and service marks)

Copyrights for all materials contained on this website, including documents, photographs, illustrations, videos, and software (hereinafter “contents”), are protected by the Association and third parties.
Without the consent of copyright holders, except for cases stipulated under copyright law, the users of this website shall not use the contents for adaptation, public transmission, nor in any kind of purpose and state.
In addition, all rights to the trademarks, logos, and trade names used on this website belong to the Association and each right owner. It is prohibited by the Trademark Act to use these materials without the consent of the Association, except in the cases permitted by the Trademark Act and other laws.

3.Third-party websites

Other third-party websites (hereinafter “linked sites”) not owned by the Association, which are linked from this website or have links to this website, are managed and controlled under the responsibility of each linked site. When customers use these linked sites, please do so according to the conditions of use provided on these linked sites. The Association assumes no responsibility for the content of such linked sites or any damages arising out of the use of the linked sites.
(1)Although the Association carefully creates and manages all the information provided on this website, no warranties or representations shall be made regarding the accuracy or completeness of the information.

(2)In cases where the Association considers it necessary to suspend the provision of information on this website due to system maintenance, system problems, fire, power outage, disasters such as earthquakes, other operational and technical issues, the Association may suspend or close the website without prior notice or amend all or part of the information provided on the website.

(3)The Association shall not be liable nor responsible for any damage suffered by users through the use of the website or users’ inability to use the website for any reason. The Association shall not be liable or responsible for any damage suffered by users as a result of data tampering, unauthorized access, comments, or transmission of emails by third parties (including damage suffered by customers as a result of problems between customers).

4.Management of personal information

The Association shall maintain the accuracy of personal information and manage such information safely.
The Association shall implement proper information security measures to prevent the loss, alteration, and disclosure of personal information.

5.The use of personal information

The Association uses personal information only within the purpose stated when collecting the information and only to the extent where necessary to execute operations.

6.Provision of personal information to third parties

The Association shall not provide personal information to third parties without the prior consent of the person unless otherwise required by relevant laws and regulations.

7.Disclosure, correction and deletion of personal information

The Association shall endeavor to keep personal information as accurate and up-to-date as possible. In addition, the Association will promptly respond to requests from customers for disclosure, correction, and deletion of the retained personal information of the customer in accordance with prescribed procedures. As a result, if any error is found in the personal information, the Association shall promptly correct or delete such information.
The Association shall establish a point of contact to respond to inquiries such as reference and correction of personal information and for complaints and consultation.

8.Implementation of safety measures

The Association shall implement the necessary measures to prevent the disclosure, loss, and damage of personal information collected and to handle the information appropriately.
In addition, if it is deemed necessary to analyze the access data of this website and comments received from users to the extent necessary for the business, the Association may outsource such operations to external parties. However, the outsourced parties will implement the necessary measures for appropriate management of the acquired information.

9.Scope of application

This website policy shall be applied to this website. The handling of information on linked websites shall be managed under the responsibility of such linked sites.

10.Organization and system for the protection of personal information

To protect personal information, the Association shall appoint a person in charge of personal information protection to implement proper management of personal information.
The Association shall provide necessary education and training to its officers and employees regarding the protection and proper management of personal information, thereby ensuring the proper handling of personal information in daily activities.

11.Formulation, implementation, maintenance, and improvement of the compliance program (the system for personal information protection)

The Association shall comply with the laws and regulations related to the protection of personal information and other guidelines. In order to enforce the privacy policy, the Association shall formulate the compliance program (the system for personal information protection) to regularly review the privacy policy and the rules related to the protection of personal information to improve the handling and management of personal information.


If you have any questions and comments regarding the privacy policy of the Osaka Rent-A-Car Association, please use the contact information provided below:

Osaka Rent-A-Car Association Executive Office
506 Tenjin Daiichi Bldg., 4-2-26 Nishi-Nakajima, Yodogawa-ku, Osaka-shi 532-0011
Tel: 06-6304-5525
Fax: 06-6304-8364

Date of enactment: April 2012
Osaka Rent-A-Car Association